ES Technical Service Advisor- Hazardous Waste Full Time

Principal Responsibilities

• Technical troubleshooting: Work with cross-functional teams to resolve technical issues and support organizational goals by applying expertise in waste treatment and disposal services.
• Client engagement: Communicate proactively with clients to understand their technical needs, provide tailored solutions, and maintain satisfaction through regular follow-up and support.
• Waste solution consulting: Meet with clients to discuss waste management options, review laboratory results and safety data sheets, and prepare detailed technical reports.
• Regulatory review: Evaluate the application of hazardous waste regulations, support waste classification, and ensure compliance with transportation requirements.
• Treatment evaluation: Collaborate with internal teams to assess appropriate treatment and disposal options for different waste streams.
• Sales support: Work closely with the sales team to develop solutions that meet customer needs while maintaining quality and regulatory compliance.
• Technical assessment: Conduct technical evaluations, support interdepartmental communication, maintain customer pricing records, and contribute to customer retention and business growth.

Knowledge, Skills and Abilities

• Relationship building: Ability to build strong working relationships with associates, managers, clients, and internal teams.
• Accuracy and detail: High attention to detail, with the ability to identify inconsistencies, trends, and patterns in data.
• Regulatory knowledge: Strong understanding of RCRA laws and regulations related to waste characterization, treatment, processing, and transportation.
• Waste characterization expertise: Knowledge of waste analysis, evaluation methods, processing protocols, DOT transportation regulations, and industry best practices.
• Documentation review: Ability to read, analyze, and interpret complex documents, technical procedures, safety data sheets, and government regulations.
• Communication skills: Excellent written and verbal communication skills, with the ability to present technical findings clearly and concisely.
• Problem-solving ability: Strong negotiation, analytical, and problem-solving skills.
• Business and math skills: Good understanding of business math, geometry, and basic accounting processes.
• Technology skills: Ability to use computer systems for communication, data collection, documentation, and reporting.
• Organization: Strong organizational skills with the ability to manage multiple tasks and changing priorities effectively.
• Teamwork and independence: Ability to work independently as well as collaboratively in a fast-paced team environment.
• Software proficiency: Proficient in Microsoft Office, DocuSign, and PDF writer tools.

Qualifications

• Customer service focus: Strong commitment to customer service, with the ability to actively listen, understand customer needs, resolve issues, and provide recommendations.
• Data accuracy: High level of accuracy and attention to detail, with the ability to detect inconsistencies and identify trends or patterns in data.

Minimum Qualifications

• Relevant experience: 2–4 years of equivalent work experience in waste disposal, chemistry, or a related field involving technical expertise.