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Responsibilities
People Management
- Recruit, coach, mentor, and develop analysts responsible for data profiling across assigned content pillars and markets.
- Conduct performance reviews and ensure team members work toward clearly defined goals.
Operational Management
- Plan manpower, capacity, and schedules to meet or exceed SLA targets.
- Manage workflow queues to ensure data profiles are delivered as per production timelines.
- Implement quality checks and controls to maintain high accuracy standards.
Process & Methodology Management
- Collaborate with data teams across locations to develop and maintain data collection methodologies and procedure manuals.
- Ensure team compliance with established data collection and quality processes.
- Analyse performance metrics such as timeliness, efficiency, quality, and controls to identify improvement opportunities.
- Recommend and implement technology or content improvements to enhance product quality and operational efficiency.
Product Support
- Work with cross-functional teams such as Research, ICS, Product, Development, and QBIT to support product improvements and extensions.
- Respond to queries from internal and external clients.
Qualifications
- Bachelor’s degree in Finance, Economics, Geology, or a related field; postgraduate qualification preferred.
- 5–8 years of relevant experience in a quality-focused and deadline-driven environment, including at least 3 years of team leadership experience.
- Knowledge of corporate governance and/or ESG is an advantage.
- Strong judgement in evaluating information and understanding how data decisions affect final product outputs.
- Ability to work effectively with cross-functional teams.
- Strong interest in developing and mentoring people.
- Excellent written and verbal communication skills.
- Strong analytical, problem-solving, and attention-to-detail skills.
- Self-motivated, independent, result-oriented, and ownership-driven.
- Willingness to work flexible shifts.
